What happens on Aeroflot, stays on Aeroflot

Passing on Ghana Airways is easy, but I’ve been fascinated with Aeroflot for a long time. They’ve been upgrading their fleet and service is significantly better (even the food looks good), but there’s still some wildly abstract inconsistencies which I find rather appealing.

Replacing old Russian planes with modern western planes was easy. Replacing old staff attitudes with new customer-friendly ones is not so easy. Whereas too many staff at US airlines now seem to greet their customers with open hostility, the Aeroflot staff simply greet customers with complete neutral apathy – or perhaps, they just ignore them completely!

Aeroflot’s old Soviet-era logos are now apparently retro-cool. Just don’t anger the flight crew.

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